Antique & Vintage Prints Sitemap
Follow Possums Prints On Twitter

Terms and Conditions


Please read our terms and conditions carefully as making a purchase is acceptance of these terms.


Payment via a Payment Gateway such as PayPal  is conducted via a secure server on the Gateway website. Your Credit Card or Bank details are not known to us.


Refunds
Goods may be returned  within 7 working days after the goods are received (UK address) or 14 days (International address) for a full refund. Goods must be returned by Recorded Delivery and reach us in the same condition as they were dispatched. Please note, we do not refund postage for returned items. Please inform us in writing - by letter, fax or email  - of your decision to return the goods and we will issue a Refund Code before you return the order

Cancellations
Orders may be cancelled for any reason within the 7 working days "cooling off" period after the goods are received. If an order has already been dispatched, the customer will receive a full refund when the goods have been returned in accordance with the above "Refunds" policy. 
  Please inform us in writing - by letter, fax or email  - of your decision to cancel and we will issue a Refund Code before you return the order. Please note that return postage is not refundable and is paid by the customer.

Conditon Details
We aim to describe the condition of the print as fully as possible, so please make sure you read any notes on condition. Minor imperfections are to be expected from antique prints due to their age. Often these do not affect the appearance of the print. Any blemishes that are noteworthy are described and shown in the picture where possible.

Prices and Availability
Prices of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice. In the event that a product is unavailable, we reserve the right to cancel the transaction and refund any payment.

Frequently Asked Questions

Q: When will I receive my order?
A: Orders are dispatched within 2 working days of payment. If you are paying by e-cheque, goods will be dispatched once the cheque has cleared.
UK orders are sent by 1st Class Post and should arrive within 2-3 days of dispatch. International orders are sent via Royal Mail Airmail and usually arrive within 5-10 days (Royal Mail aim for 5 days). However, while the vast majority arrive within this timeframe, some do take longer - if your order has not arrived within 28 days, just contact us and we will do everything we can to track it down.

Q: I would like my order sent to a different address.
A: That's fine - just fill in the shipping address as you wish - if you want the order sent as a gift, just fill in the options at checkout.

Privacy Policy
All personal information is held on a secure server and includes your names, address, phone number and email address. This information is held solely for the purpose of processing your orders with us and, at your request, providing you with promotional material in respect of our products. We do not use your data for any other purpose. Your data is not shared with other organizations for commercial or marketing purposes.  We use cookies to record  information on items that are added to the shopping cart. We do not ask for, nor do we have access to your credit or debit card details. When you submit these details, they are submitted to the secure Payment Gateway of your choice. You can amended or remove your personal details at any time by logging on to your account.

Business Address: Possums Prints, 65 Woodberry Way, Walton on the Naze, Essex, CO14 8EW, United Kingdom
                  Telephone: 01255 679636
« Back

UK
Quick International Shipping
Bookmark and Share
Secure Payments with PayPal
(Unique Visitors From 10 June 2010)
free counters
Possums Prints is upfront

  Your Account
Forgotten your password? Click here


Site Map Terms & Conditions